Tucson Dispensaries Benefit from Self-Service Kiosk Technology

Tucson, Ariz.-based cannabis dispensaries utilize self-service kiosks to educate customers and cut down on wait times.

Kiosk

GRAFTON, WI – PRESS RELEASE – Tucson, Ariz., marijuana dispensaries The Downtown Dispensary and D2 Dispensary recently installed in-store self-ordering kiosks to benefit their medical and recreational customers. The cannabis retailers are sister locations.

Working with kiosk designer and manufacturer Frank Mayer and Associates, Inc., the dispensaries installed both wall-mounted kiosks and freestanding pedestal units at their sites. Customers can browse real-time inventory, read product descriptions, and place orders through the kiosks.

“When many Tucson medical dispensaries first started serving recreational customers, there were long lines and hourlong wait times,” says Moe Asnani, Director of Downtown and D2 Dispensaries. “We waited to convert to recreational and added more stations and ordering kiosks in the meantime. Our goal has always been to educate our customers while reducing transaction time, and we have seen that be an effective strategy.”

“Providing an incredible customer experience is key for any business sector, and the dispensary industry is no exception,” Mike Mayer, President of Frank Mayer and Associates, Inc. adds. “We’re thrilled The Downtown Dispensary and D2 Dispensary find the kiosks to be an important component in streamlining operations and offering efficiencies to their customers.”

For more information about cannabis dispensary kiosks, visit www.frankmayer.com/industries/cannabis-dispensary/ or contact [email protected].

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