GRAFTON, Wis., April 20, 2021 – PRESS RELEASE – Frank Mayer and Associates, Inc. has partnered with GRUBBRR, a leading commerce automation company, to launch a smart locker system designed to provide pickup and storage solutions across multiple industries.
Smart lockers offer customers a safe and contactless pickup or storage experience for cases like food order pickup, buy-online-pickup-in-store (BOPIS), asset management, secure storage, package pickup/drop-off and small equipment rental. The convenient system benefits a variety of verticals from quick service restaurant (QSR) and hospitality to entertainment, retail, cannabis and more.
The pickup process is simple. Customers order online with a mobile device or using a self-order kiosk. After the order is processed and complete, a locker is assigned and automatically opened for an employee to place items. A central system sends texts and emails to alert customers that their order is ready. Finally, patrons scan a unique PIN or QR code to open the corresponding locker door.
Locker systems are integration-ready, customizable, and reduce touchpoints and offer efficiencies for safety-minded customers and businesses.
“Streamlining processes are crucial in enhancing the customer experience, and locker systems can offer an easy, convenient way for customers to pick up an order,” said Mike Mayer, president of Frank Mayer and Associates, Inc. “And with the pandemic still top-of-mind, they also offer a safe way to expedite food or products while limiting contact.”
"Smart lockers are the quickest, most secure way for order pickup and they are reflective of recent customer trends and desires,” GRUBBRR CEO Sam Zietz said. “They're the future of so many industries, and GRUBBRR is proud to partner with FMA in launching this revolutionary technology."
For more information about Frank Mayer and Associates, Inc.’s smart locker systems, visit www.frankmayer.com/smart-lockers, or contact [email protected].
