Dispensary employees, typically referred to as “budtenders,” play a vital role in retail success, as they are the front line of the business and influence consumer purchasing decisions. According to a recent report from cannabis data and research company Headset, “one of the great challenges of managing budtenders, or staff in any business, is employee turnover.”
Employee Turnover the Norm
A recent report from Headset found that budtenders who work at one retailer longer than 12 months are in the minority.